More Sonicwall NetExtender fun. This time it’s 10.6.7 changing permissions on the /usr/sbin/pppd folder.
I had users over the weekend update Mac OS X 10.6 to version 10.6.7, after the update they were unable to connect to thier Net Extender . When they tried to connect, it failed and then displayed the connetion log. The log contained the following entries:
[general warn 28598] NetExtender 881 closed unexpectedly; attempting to cleanup pppd 28566
[dns info 28608] Restarting mDNSResponder
I’ve only tested this fix for Net Extender version 5.0.680, but I’ve confirmed that it’s working with that version. We’ll need to adjust the permissions on the folder /usr/sbin/pppd:
Open terminal, and enter the following command:
sudo chmod u+s /usr/sbin/pppd
Enter your password at the prompt, allow the command to complete. Once that’s been entered, close and reopen the Net Extender, and then you should be able to connect.
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Thank you – you just saved me a bunch of mucking about!
So I just upgraded to Lion yesterday and my Net Extender (4.0.667 – it’s the version IT is supplying) is returning this error message:
FATAL: You don’t have permission to read/execute ‘/etc/ppp/peers’.
I assume this is similar to the issue you’re describing in this thread – I would go to Terminal and type in something like this:
sudo chmod u+s /etc/ppp/peers
But when I do, my system responds “no such file or directory”. I’m sorry, I’m a bit of a newb here – using Finder I can’t find this directory either. Can you provide me with any help? Thank you in advance!! I’d ask IT but they’re not really Mac fans… 🙁
Based on your previous posts I’d be surprised if you’re not already running into this with your current customers!
I re-install Sonicwall Net Extender client for Mac and it fixed the problem
Thanks for the easy to find and working solution!