We have a client that uses Dragon Naturally Speaking 10.1 for Medical Practices. They ran into a problem that when a user was using Dragon, and had an open Remote Desktop Connection to a terminal server, Dragon would beep and then skip one or more words before continuing to transcribe.
After considerable testing we were able to verify that this only happens when the user has and open RDP connection, and the focus is in that RDP session.
This problem was resolved by editing a file called “nsapps.ini
” that’s located in “c:\documents and settings\all users\application data\nuance\NaturallySpeaking10\
”
The following 2 lines were added to the file:
[MSTSC]
Key Delay=1
Once these changes were made, I restarted Dragon Naturally Speaking and was able to have the user test the software, there were no beeps, and no missed words, but there was a small keystroke delay between when the user stopped talking, and when Dragon transcribed the text.